Our Staff

passionate about providing quality veterinary care

All professionals at Companion Animal Hospital maintain the highest levels of accreditation and pursue ongoing education to stay abreast of the latest trends in the medical field. Learn more about our caring staff below.

Taylor Jackson

Taylor Jackson, Receptionist

Full-time receptionist Taylor Jackson is responsible for answering phones, scheduling appointments, helping with client and doctor communication, and holding kittens. She makes sure that clients get the care they need and deserve in a timely fashion, especially the sick ones. She is known for her optimism and efficiency! Taylor joined the Companion Animal Hospital team in September of 2020 and has four years of experience working in the veterinary care field. She has previously worked as a Receptionist at another hospital in the area where she helped with cat grooming in addition to her job responsibilities. At home, Taylor has five cats of her very own. Bizkit is a 6-year-old black DSH, George is a 5-year-old white DSH, Casey Bean is a 4-year-old Grey DMH, Charlie is a 13-year-old orange DSH, and Wazowski is a 3-year-old Cream DSH. Taylor loves working at Companion Animal Hospital because the environment is so family friendly! In her free time, Taylor enjoys looking for shark teeth, going to rock shows, playing with her nintendo switch, and watching movies with her cats. Recently, drive-in movies have been her go-to passtime!

Tina Jefferson

Tina Jefferson, Veterinary Technician

Tina is a full-time Veterinary Technician here at our office. She is responsible for admitting and monitoring patients, drawing blood, placing IVs, and looking at samples under the microscope. Tina's extroverted personality and extensive veterinary knowledge is an essential part of our team! Before joining Companion Animal Hospital, Tina worked for 13 years in various areas of veterinary care as a Kennel Attendant and Veterinary Technician. We are able to provide exceptional care to our patients due to the hard work and talent of employees like Tina! In her free time, Tina loves to spend time outdoors with her kids, bake, and swim. She also has some pets of her own including an American Bulldog named Cap-10, a Blue Pit named Shelby, a Maine Coon named Schmeow, and a Domestic Shorthair named Lil Man. We are so happy to have Tina as part of the Companion Animal Hospital Family!

M. Caleb Carroll

Caleb Carroll, Veterinary Technician

As a Veterinarian Technician at Companion Animal Hospital since June 2018, Caleb assists our Veterinarians with the care of animals, performing initial evaluations, wound care, and administering vaccinations, medications, and other various treatments. “I enjoy working at Companion Animal Hospital because of my wonderful coworkers and caring employer,” says Caleb “I also enjoy bringing smiles to the faces of our clients and the time I spend with their furry family.” Caleb has a bachelor’s in interdisciplinary studies and is working to gain admittance to PA school. He’s also a licensed paramedic in both Florida and Georgia, with a degree and certifications in paramedicine from Albany Technical College. At home he has a Maine Coon cat named Risorius. He likes to spend his free time cooking, writing, taking long sunset walks on the beach, sipping on pina coladas, getting caught in the rain, and stargazing.

Melissa McDuffie

Melissa McDuffie, Veterinary Technician

Melissa is a Veterinary Technician at Companion Animal Hospital who’s responsible for assisting doctors with appointments and testing. Working with the team since August 2017, the best part about Melissa’s job is meeting our clients and pets. “It feels like family at this hospital,” she says. “We treat pets and clients like family. Dr. Zalud provides tons of learning opportunities.” At home, Melissa has two five-year-old cats named Jack and Lily. In her free time she like to cook and spend time with her family, friends and pets.

Katelyn Rountree

Katelyn Rountree, Technician

Katelyn Rountree is one of our amazing Technicians! Katelyn previously worked as a Kennel Assistant at Pet Paradise for 2 years before she decided to join our team. Katelyn is responsible for blood draws, catheter placement, radiology, lab work, pharmacy and ordering. We are so lucky to have such a compassionate and hard-working person like Katelyn on our staff. Katelyn has an Associate's degree from Florida State College at Jacksonville, and she plans to attend UNF in the fall of 2021 to get a Bachelor's degree in Coastal Marine Biology. She has three pets of her own: a 3 year old Shih-tzu named Suzie, a 5 year old Yorkie named Lily, and a 7 year old Yorkie named Gizmo. She also loves to visit Disney World in her free time. We are so happy to have Katelyn as part of the Companion Animal Hospital family!

Ashley Goodwin

Ashley Goodwin, Veterinary Technician

Veterinary Technician Ashley Goodwin joined the team in October of 2019. She is responsible for animal restraint, lab work, hospital cleanliness, and assisting doctors with their needs. Ashley has previous experience working as a Veterinary Receptionist since 2010. A huge cat lover, Ashley adores helping with cat appointments. Ashley is currently enrolled at Florida State College at Jacksonville pursuing an Associates degree in Science.

When asked why she loves working here at Crosswater Animal Hospital, Ashley says she considers us all to be a big family! We are a support system that truly cares about each member of the team.

Ashley has 2 huskies at home, Sparky (3) and Piper (1.5). She also has three cats, Bits (Tabby, 11), Mario (DSH, 4), and Opal (Siamese, 2). Ashley is also a registered volunteer at the Catty Shack Ranch. She likes to spend her free time with her boyfriend Tyler and his son Brayden. They love taking trips to Disney and going fishing!

Brittany Davis

Brittany Davis, Veterinary Assistant

Brittany Davis joined our team as a Veterinary Assistant in May of 2020. She has a Bachelor of Science in Animal Science from Tuskegee University and plans to graduate from their school of Veterinary Medicine in 2025. During her undergraduate degree, Brittany interned at the Wildlife Coalition and she has previously volunteered at various humane societies since she was 15 years old.

As a Veterinary Assistant, Brittany is responsible for restraining, lab work, baths, nail trims, vitals, hospital cleanliness, providing comfort for patients, helping wherever she can, and sneaking treats to Nola! Brittany loves watching the animals heal and providing excellent care to all our wonderful patients. We appreciate her open-minded attitude and her willingness to work with difficult patients.

Brittany has several pets of her very own. Kyle is an 8-year-old Shih-Tzu, Bella is a 2-year-old Pitbull, Kynzo is a 2-year-old Dutch rabbit, and Kyp is a 6 month old betta fish. She loves teaching Bella tricks like sit, stay, paw, roll over, go to bed, go to room, come, and she is currently teaching touch! Brittany loves working at Companion Animal Hospital because it gives her the opportunity to treat a variety of dogs and cat breeds. During her free time, Brittany enjoys printmaking, painting, baking, watching Netflix and Hulu, doing arts & crafts, making resin jewelry, and crocheting.


Natalie, Veterinary Assistant

Natalie is a part-time Veterinary Assistant at Companion Animal Hospital. She is responsible for assisting our Veterinary team, bathing your furry friends, and helping to keep our office clean! Natalie's favorite part of the job is interacting with the animals. Her love of animals drew her to the veterinary field. At home, Natalie has a Lynx Point Siamese cat named Toby and a Yorkiepoo named Reba. In her free time, she enjoys playing lacrosse & piano.

Ginger Melcolm

Ginger Melcolm, Kennel Assistant

Ginger is a Kennel Assistant and has been working at Companion Animal Hospital since 2013. Her daily tasks include walking, feeding, and bathing the animals. She’s also responsible for opening and closing the hospital. “We give the best patient care ever. The doctors and front office are extremely in touch, as are the techs,” says Ginger. “It is gratifying work.” At home, Ginger has a nine-year-old cat named Lola. During her free time, she likes to work on home remodeling and spending time with friends and her granddaughter. She also enjoys reading and taking short trips.

Ariel Lausburg

Ariel Lausburg, Kennel Assistant

Ariel is a Kennel Assistant that has been working at Companion Animal Hospital since April 2019. Her job duties include holding animals for appointments, grooming, and bathing animals. One of the best parts about Ariel’s job is working alongside our friendly team and seeing all the different pets that come in. At home, Ariel has four cats; Blanca, Alex, Pinochet, and Keanu. She also has two chinchillas named Mochi and Taro. When she’s not working or at school, some of her hobbies include art, video games, reading, and baking cookies.

Madison Clark

Madison Clark, Kennel Assistant

Bio coming soon!